Privacy policy
Privacy Policy
Last updated: August 26, 2026
Ratnavaali operates this store and website to provide you with a curated luxury shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information.
📋 Personal Information We Collect
Depending on how you interact with our services, we may collect or process the following categories of information:
Contact Details: Name, addresses, phone number, and email address.
Financial Info: Payment details, card information, and transaction data.
Account Info: Username, password, security questions, and preferences.
Transaction Info: Items viewed, cart activity, purchases, and returns.
Communications: Customer support inquiries and messages sent to us.
Device & Usage: IP address, browser information, and site interaction data.
⚙️ How We Use Your Information
Provide & Improve Services: Fulfilling orders, processing payments, managing accounts, and arranging shipping or returns.
Marketing & Advertising: Sending promotional updates (with opt-out choices) and tailoring online product recommendations.
Security & Fraud Prevention: Authenticating accounts, detecting malicious or unsafe activity, and maintaining platform security.
Communication & Legal Compliance: Delivering customer support and complying with applicable legal obligations.
🔒 Sharing & Shopify Partnership
We share your personal information with trusted service providers—most notably Shopify, who powers our store infrastructure, payment processing, and fulfillment operations. We may also share data with marketing partners, corporate affiliates, or when required by law.
To learn more about how Shopify uses your data or to exercise rights regarding Shopify-processed features, you can visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
⚖️ Your Rights & Choices
Depending on your place of residence, you may have rights to access, delete, correct, or port your personal information, or opt out of targeted advertising. You can also unsubscribe from promotional emails at any time using the link provided in our messages.
✉️ Questions & Support
If you have questions about our privacy practices or wish to exercise your rights, reach out to us:
Email: contact@ratnavaali.com | Phone: +91 63 5484 1540
